Privacy Policy

Last updated: 1 June 2025

This Privacy Policy explains how ShaggyGo ("we", "us", "our") collects, uses, and protects personal data when you visit our website at shaggygo.com or contact us in connection with our grooming services.

We operate under Regulation (EU) 2016/679 (GDPR) and applicable German data protection law (BDSG).

1. Controller

The data controller responsible for processing your personal data is:

ShaggyGo
Lützner Str. 7, 04177 Leipzig, Germany
Email: [email protected]
Phone: +49 159 0133 0234

2. Data we collect

Contact form

When you submit the contact form we collect your name, email address, and any information you provide in the message field. This data is used solely to respond to your enquiry and, if applicable, to manage your booking. Legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual steps).

Newsletter subscription

If you subscribe to the ShaggyGo coat guide newsletter, we store your email address for the purpose of sending you new guides. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Legal basis: Art. 6(1)(a) GDPR (consent).

Website usage data

We use functional cookies to improve site operation. We do not use advertising cookies, tracking pixels, or share data with third-party analytics platforms. See our Cookie Policy for details. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in operating a functional website).

3. How we use your data

We use personal data to respond to contact form submissions, manage bookings and client communications, send the coat guide newsletter if you have opted in, and operate the website. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data retention

Contact form data is retained for 24 months and then deleted unless a longer retention period is required by law (for example, for accounting records). Newsletter subscriptions are maintained until you unsubscribe. We review and delete unnecessary data on a regular basis.

5. Your rights

Under GDPR you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

6. Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority. The supervisory authority for Saxony is:

Sächsischer Datenschutzbeauftragter
Devrientstraße 5, 01067 Dresden
saechsdsb.de

7. Links to third-party sites

Our website does not contain links to third-party advertising or tracking services. External links (for example to font providers) are noted below. Google Fonts are loaded from fonts.googleapis.com. Google's privacy policy applies to that request. You may disable Google Fonts by using a browser extension.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL. Material changes will be noted with an updated date at the top of this page.